Terms & Conditions

This website is wholly owned and operated by The Host Hotel. All the operations and services available in this website are fully managed and operated by The Host Hotel. All the contents residing in this website is the property of The Host Hotel.

Internet users who access and use this website shall accept without limitation or qualification, all the Terms and Conditions stated and shall automatically be bound by the said terms and conditions upon using the website. By using this website you represent that you have read and understood the terms and conditions stated herein and that you agree to be bound by them. If you do not agree to abide by these terms and conditions do not use the site or download materials from the site.

The internet user may not copy, distribute, publish or commercially exploit the content of this website, or use this website for any other purposes not specified herein. This website may only be used for lawful purposes, and in a manner which does not violate the rights of, or restrict or inhibit the use of this website by a third party. Such restriction or inhibition shall include but is not limited to, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this website.

Disclaimer

The materials may contain inaccuracies and typographical errors. The Host Hotel does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion or other information display or distributed through the website. You acknowledge that any reliance on any such advise, opinion or information shall be at your sole risk. The Host Hotel reserves the right, in its sole discretion to correct any errors or omissions in any portion of the site may make any changes to the site at any time without notice.

The materials in this website are provided “As Is” and without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. By using this website you agree to indemnify, defend and hold thehosthotel.com website, The Host Hotel and all affiliated partners harmless against any claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages including attorney’s fees arising from any submissions by you or through your account.

Links

This website may contain link(s) to third party sites. The Host Hotel is not responsible for the content of those sites as it is operated by other entities. The link(s) are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement, authorisation or sponsorship by The Host Hotel of those site(s) or the products and services provided there. You use of the contents in the third party sites are at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements.

Reservations  

By using this Website to make reservations with a Hotel, you agree to be bound by all of such Hotel’s standard terms and conditions and by any other policies, terms and conditions that may apply.  

By using this Website or channels owned or operated by third parties or information otherwise provided by The Host Hotels to make reservations at any of the Hotels, you acknowledge that there may be technical inaccuracies, typographical errors or mistakes in the information displayed or otherwise provided including but not limited to room rates, occupancy levels, availability or other hotel requirements. Neither The Host Hotel assume responsibility or liability for any such inaccuracies, errors or mistakes nor be obliged to honor reservations based on such inaccuracies, errors or mistakes. The Host Hotels reserve the right to make changes, corrections, cancellations and/or improvements to information displayed on this website or otherwise provided, at any time without notice, including confirmed reservations based on such inaccuracies, errors or mistakes in the information provided or displayed on this website or channels owned or operated by third parties.

You may only make reservations through this website for yourself and your guests. If you intend to book more than nine (9) rooms at the hotel for the same period of stay on behalf of one or more guests, you must contact the hotel directly to make the reservation. You are prohibited from using this website for the purposes of reselling, posting, advertising or marketing reservations (whether online or otherwise) to third parties including online agents, third-party owned websites, or travel agents.

The Host Hotel reserves the right to require proper proof of identity (e.g. passports or national identity cards) from all persons checking in. The Hotel has the absolute discretion to refuse to check in if the identity does not match with the person mentioned in your reservation or if anyone refuses to provide the requisite proof of identity to the Hotel. We reserve the right to cancel or modify at our sole discretion any reservations that have been made in breach of the Terms and Conditions or for false, fraudulent or unauthorized purposes.

The Host Hotel Terms & Conditions

1. No gatherings and parties of any nature are allowed in the room. The Host Hotel reserves the right to evict any additional occupants in the room.
2. This reservation is not transferable.
3. In the event of no-show, a fee of one night’s room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation or as per any revised conditions of booking as per the offer.
4. Hotel reserves the right to send guests away from the Hotel due to their conduct and behaviour or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests.
5. Guests will not be permitted to compromise the health, safety and security aspects of the Hotel at any point of time.
6. Guests are bound to produce an original proof of identity at the time arrival in the Hotel
7. Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail.
8. The Hotel undertakes no liability for the shelf life of the food which is taken away to the Hotel after an event at the Hotel or taken outside the Hotel for private consumption.
   
9. In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill will prevail.
10. Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Hotel and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.
11. All the assets and valuables of the Hotel should be duly maintained adequately and should not be damaged or destroyed. The Hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Hotel (both movable and immovable) have been done or caused by the Guest.
12. If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is not Hotel’s responsibility to advise Hotel management prior to arrival.
13. Your valuables can be stored in a safety deposit box in your room or the hotel can store your valuables upon request. The hotel is entitled to collect a charge for storage of these items.
14. In case the items you wish to store are exceptionally valuable you must notify the hotel before storing. The hotel may refuse to store this kind of valuables.
15. Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. The Hotel takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.
16. Lost property found on the premises is logged and kept in a secure location for a period of three (3) months. Thereafter items are either disposed of or donated to charity. The Hotel accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check out are only held until close of business that day.
17. Claimed items can be collected from the hotel with valid identification or alternatively the hotel can arrange postage on behalf of the guest at their expense.
18. The Hotel is not responsible for damage or disappearance of vehicles kept in the parking area. The hotel is obliged to clearly express in the parking area that the area is not supervised and the hotel is not responsible for the property kept in there.
19. Valet parking is always at the Guest’s risk and advise from the Security Team needs to be strictly adhered with by the Guest at the time of checking in. Hotel will not be accountable for loss of any valuables from such parked vehicles.

GENERAL PROVISIONS

1. By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s The Host hotel Terms and Conditions in respect of their reservation / stay at the Hotel.
2. You further agree that the General Terms and Conditions as provided on the website www.thehosthotel.com. shall constitute the binding agreement between yourself and Hotel Diplomat in relation to any and all commercial arrangement including reservation, stay, payment, usage of facilities, etc. of whatsoever nature.
3. The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
4. Guest voluntarily agrees and permits the Hotel representatives to profile the guest from the public domain to ascertain the details of the guest and render adequate hospitality services to them during their stay in the hotel.
5. The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
6. You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation and your stay in the Hotel.
7. The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
8. The Hotel does not accept any liability for any failure by the Hotel to comply with these conditions where such failure is due to circumstances beyond its reasonable control.
9. If the Hotel waives any rights available to it under these conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Need help?

Contact us at reservation@thehosthotel.com for questions related to refunds and returns.